Shipping policy
Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing may take up to 3-5 business days.
Shipping Methods & Rates
Standard Shipping (5-7 business days): $5.99 for orders under $50, FREE for orders $50+
Express Shipping (2-3 business days): $12.99
Shipping Locations
We currently ship to all 50 US states. International shipping is not available at this time.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our shipping carrier's website.
Delivery Issues
If your package is lost or damaged during shipping, please contact us within 7 days of the expected delivery date. We'll work with you to resolve the issue promptly.
Address Changes
Please ensure your shipping address is correct before completing your order. Address changes after order placement may result in additional shipping charges.
Contact Us
For shipping questions or concerns, please contact us at support@thewellnessstore.online or through our contact form.